Customer service aim2012-08-15
Customer service aim:
Understand needs and expectations of customers in detail; ensure the purchase of products from Conbridge equals to reassurance and satisfaction. Customer service contents: 1)Listen to the needs of customers for the products, offer overvalued services
2)Give feedback of customers’ evaluation on products or services offered by Conbridge
3)Set up the process of “of handling product quality dissent”
4)Set up customer service hotline and complaints hotline
We are the bridge and tie of iron& steel supply chain. We abide by the commitments to our customers, seek more satisfying service quality and offer Individualized and personalized services to our customers.